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Business Process Outsourcing

Our BPO Services

Business Process Outsourcing (BPO) is the term used to describe all forms of ooffshoring, including call center, back room functions, and graphic design.

As there is a different mindset and skill base required for each of these areas, we use the term to describe Back Office operations only
- i.e. functions which require qualified personnel in law, accounting, process engineering, etc.

Our BPO services are facilitated in the Philippines where more than 500,000 people are already working in the sector.

The staff we engage are university trained, speak english fluently, and are experienced in servicing offshore clients.

 

Our Process

The following qualification paramaters apply
for needs in this area:

Bullet The requirement is correctly specified with milestones and measurement criteria clearly defined
Bullet The application is in an area we understand / have available expertise we can draw on
Bullet There is a readily available skill base which can be identified and sourced locally
Bullet System documentation and staff training are provided
Bullet The function requires dedicated staff

Completed Projects

Members of our team have implemented and / or manage BPO applications in the following areas:

Tick Accounts receivable for a leading Australian retailer Tick Mortgage processing operations for a leading USA mortgage consolidator
Tick Supplier management system for a
leading Australian fast food group
Tick Complete back room operations for a leading USA fund management group
Tick Project management of a health records management system for a group based
in Dubai
Tick Integrated membership and marketing system for a global network marketing group


Offshoring Services
 
Bullet Introduction
Bullet Business Process Outsourcing
Bullet Call Center
Bullet Internet Solutions
Bullet Design and Printing
Bullet Expertise / Industry Experience
Bullet Our People
 
Fast Track Options
Bullet Offshoring CONNECT **NEW**
Bullet INSTANT Website Content
 
From Our Blog
Bullet Why Outsourcing To The    Philippines is Booming
Bullet Developing An Effective
   Offshoring Strategy
 
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